Our guarantees and safety

A tutor only enters your home after six verification steps.

Application file

Identity, education, experience, subjects, availability.
Checked documents

Identity document, both sides, and degree certificates checked by SOE.
Interview

Meeting with the recruitment team.
Test

Subject knowledge and teaching skills.
Charter and code of conduct

Signed before any assignment.
Activation

The tutor can then receive proposals.

Report a problem
- From every session, in a few seconds.
- Your report goes to SOE’s quality queue.
- Your advisor gets back to you.
Replacement
- On a justified request, from your space.
- Your advisor calls you back and tells you the timeframe.
- You do not choose the replacement: SOE takes care of it.
Protection of your data
- Your exact address and phone number are only shared with the tutor after the contract is signed.
- Public offers only show the neighbourhood.
- Details in the privacy policy.

Application file